Terms of service

Terms of Service

Welcome to Fruvixo. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. About Fruvixo

Fruvixo is an online store offering a range of lifestyle, home, and trending products. We aim to provide quality products, fair pricing, and a convenient shopping experience.

2. Orders & Payments

When you place an order, you agree to provide accurate and complete information. We accept available online payment methods and Cash on Delivery (COD) where offered.

We reserve the right to cancel or refuse an order in cases such as incorrect pricing, product availability issues, suspicious activity, or inaccurate customer information.

3. Product Information

We make reasonable efforts to display product descriptions, images, specifications, and prices accurately. However, minor differences in colour, appearance, packaging, or specifications may occur.

4. Shipping & Delivery

Orders are generally processed within 1–2 business days. Delivery usually takes approximately 5–7 business days, depending on the delivery location.

Delivery times may occasionally vary due to courier delays, weather, holidays, remote locations, or circumstances outside our control.

5. Returns & Refunds

We want you to shop with confidence. Eligible products can generally be returned within 7 days of delivery, subject to our Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and supporting photos or videos.

6. Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders that have already been shipped may not be eligible for cancellation and may need to follow our return process.

7. Pricing & Availability

Prices and product availability may change at any time without prior notice. If an obvious pricing or listing error occurs, we reserve the right to cancel the affected order and provide a refund for any payment already made.

8. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with its operation, or use our website for any unlawful purpose.

All website content, including images, text, logos, graphics, and other materials, belongs to Fruvixo or its respective owners and may not be copied or used without permission.

9. Third-Party Services

We may use third-party services such as payment gateways and delivery partners to process orders and provide our services. Their services may be subject to their own terms and policies.

10. Limitation of Liability

Fruvixo will make reasonable efforts to provide accurate information and reliable services. However, we are not responsible for delays, interruptions, or circumstances beyond our reasonable control.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our website means you accept the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Fruvixo
Website: www.fruvixo.in
Email: contact.fruvixo@gmail.com
Phone/WhatsApp: +91 96053 92554
Instagram: @fruvixo

Thank you for shopping with Fruvixo.